Originally Posted by
canadiancow
That sounds like you're flying YYZ-YVR-HKG or something and expecting concierge access in YYZ.
From the description on the website, it is not clear if you should be entitled to the benefit in that case.
Even when you are definitely entitled to concierge service as a rev J passenger - you will often not get it from certain of the YYZ concierges. They make it very clear they are not interested in helping non-SEs.
Rev J passengers are definitely not rewarded by Altitude - pay 500+% of a Flex fare but only get 150% miles!!!!