Originally Posted by
Clipper801
Try to get the Concierge Agent to help you in YYZ if you are not SE?
You must be kidding. They will tell you to get lost and not to bother them, from a personal experience and even to the "extreme" of giving you the telephone no. and e-mail address of the Concierge at the next station for you to contact them yourself for assistance.
My experience from time to time as *G as well ('status only gets you enhanced experiences at checkin, lounge access, and onboard. For those enhanced services talk to the issuer of your *G status.')