FlyerTalk Forums - View Single Post - WM Charges 4.95 to reload at kiosk

Jun 11, 2014, 8:54 pm

#88

bjk497

Join Date: Apr 2014

Posts: 274

Quote:

Originally Posted by f0xx

Make sure you load all the cards you can BEFORE you call. Holy crap. I got grilled. She goes "why would you load after you knew there was a glitch and got the credits?"

What a freaking battle for these reimbursements...

EDIT:

Looks like they're now saying to go to Walmart, ask for a refund since the issue is on Walmart's end and not theirs. :rollseyes:

So the CSR expected you to wait until you were personally notified that the glitch was fixed before loading again? Could be a while

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