No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.
Useless.
Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
May not work but for poo and giggles, checkin and select a FC seat. See if that works. Upgrade at OLCI don't necessarily say choose you have an upgrade.