Experience using OLCI for Reciprocal Upgrades flying on 6.11?
#1
Original Poster
Join Date: Dec 2009
Location: AUS/SFO
Programs: AA EXP, Marriott Plat, Fairmont Plat
Posts: 19
Experience using OLCI for Reciprocal Upgrades flying on 6.11?
I happen to be flying US tomorrow, and expert flyer is showing room in F.
Has anybody tried using OLCI today for flights departing tomorrow (6.11)?
The email said that the reciprocity kicks in on 6.11, so I'm keeping an eye on the clock and going to see what the website says at T-24.
(Apologies if this should have been under the main thread, but that seemed to be trending more philosophical, whereas this thread is meant to be more tactical.)
Has anybody tried using OLCI today for flights departing tomorrow (6.11)?
The email said that the reciprocity kicks in on 6.11, so I'm keeping an eye on the clock and going to see what the website says at T-24.
(Apologies if this should have been under the main thread, but that seemed to be trending more philosophical, whereas this thread is meant to be more tactical.)
#2
Join Date: Jun 2014
Location: NYC METRO
Programs: AA EXP, Marriott Platinum Elite w/ Amb, UA Gold
Posts: 16
Tried doing the OLCI for an AA ticketed and operated flight as a DM Chairman that I have at 6am tomorrow morning out of LGA. No option given to upgrade. ExpertFlyer showing F7 A7 P7, so presumably there is availability. Called AA reservations, EXP desk picked up, agent didn't even know US DM members were eligible for upgrades, so no help there. I read her the e-mail that I got on Monday, and her read, for what it was worth, was the "starting June 11th" language in the e-mail referred to the ability to start being able request upgrades, and the actual flights to be upgraded on would operate June 12th and beyond.
She also said that as a DM Chairman, I could request to be on an airport waitlist when checking in if I didn't get the upgrade. So, she was basically clueless. Nonetheless, no option was given to upgrade when I tried.
Anyone else have any different luck?
She also said that as a DM Chairman, I could request to be on an airport waitlist when checking in if I didn't get the upgrade. So, she was basically clueless. Nonetheless, no option was given to upgrade when I tried.
Anyone else have any different luck?
#3
Join Date: Jun 2004
Location: Mesa, AZ
Programs: AA Ex Plat, Hilton Diamond, Marriott Silver
Posts: 638
I flew American PHX-DFW-OKC today and none of the GAs that I spoke to had any idea about the benefit. You would think they would at least have been briefed that the email was going out. I fly again Thursday so looking on how to upgrade for my AA flights.
#4
Join Date: May 2007
Location: SFO/MSP
Programs: 1K, Diamond
Posts: 171
Same issue for a US flight tomorrow. No upgrade nor option to upgrade despite open seats in the front. US Airways phone rep had no clue about the change. I find it's generally helpful to inform staff about changes so they're not blinded by customers. ✈️💺
#5
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,659
Tried doing the OLCI for an AA ticketed and operated flight as a DM Chairman that I have at 6am tomorrow morning out of LGA. No option given to upgrade. ExpertFlyer showing F7 A7 P7, so presumably there is availability. Called AA reservations, EXP desk picked up, agent didn't even know US DM members were eligible for upgrades, so no help there. I read her the e-mail that I got on Monday, and her read, for what it was worth, was the "starting June 11th" language in the e-mail referred to the ability to start being able request upgrades, and the actual flights to be upgraded on would operate June 12th and beyond.
She also said that as a DM Chairman, I could request to be on an airport waitlist when checking in if I didn't get the upgrade. So, she was basically clueless. Nonetheless, no option was given to upgrade when I tried.
Anyone else have any different luck?
She also said that as a DM Chairman, I could request to be on an airport waitlist when checking in if I didn't get the upgrade. So, she was basically clueless. Nonetheless, no option was given to upgrade when I tried.
Anyone else have any different luck?
#6
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
I'm flying as AA PLT on US metal tomorrow, JAN-DCA-LGA. I checked in this morning for the first leg at exactly T-24, and was offered a $0 upgrade to F for the DCA-LGA leg.
I had trouble with the full US website (it tried to offer me F standby on the JAN segment, but that plane doesn't have F seats, and then the page crashed), so I switched to the iOS app and was able to confirm my F seat on the second segment.
I had trouble with the full US website (it tried to offer me F standby on the JAN segment, but that plane doesn't have F seats, and then the page crashed), so I switched to the iOS app and was able to confirm my F seat on the second segment.
#7
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
I'm flying as AA PLT on US metal tomorrow, JAN-DCA-LGA. I checked in this morning for the first leg at exactly T-24, and was offered a $0 upgrade to F for the DCA-LGA leg.
I had trouble with the full US website (it tried to offer me F standby on the JAN segment, but that plane doesn't have F seats, and then the page crashed), so I switched to the iOS app and was able to confirm my F seat on the second segment.
I had trouble with the full US website (it tried to offer me F standby on the JAN segment, but that plane doesn't have F seats, and then the page crashed), so I switched to the iOS app and was able to confirm my F seat on the second segment.
#10
Join Date: May 2000
Location: San Francisco, CA, USA
Posts: 1,960
No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.
Useless.
Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
Useless.
Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
#11
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.
Useless.
Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
Useless.
Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
#12
Join Date: Dec 2013
Location: Baton Rouge, LA
Programs: A3*G, US Silver, HH Gold, GHA Platinum
Posts: 4
#13
Join Date: May 2007
Location: SFO/MSP
Programs: 1K, Diamond
Posts: 171
Quick update... logged back on today, picked 'change seats' and it offered the upgrade option.
#14
Original Poster
Join Date: Dec 2009
Location: AUS/SFO
Programs: AA EXP, Marriott Plat, Fairmont Plat
Posts: 19
Update: F seats were available when I did OLCI yesterday, but not for free. I checked in anyway, may as well have my BP. Today I tried OLCI again, and low and behold, I can waitlist for F for my first flight, and get it for my second flight.
There are going to be a lot of growing pains with this merger (I'm still ticked about the loss of OW Explorer flights), but this is rather nice.
There are going to be a lot of growing pains with this merger (I'm still ticked about the loss of OW Explorer flights), but this is rather nice.
#15
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, Hyatt Globalist, UA Silver, Hilton Gold, Hertz 5*
Posts: 477
No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.
Useless.
Useless.
Still doesn't sound like a great experience though.