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Experience using OLCI for Reciprocal Upgrades flying on 6.11?

Experience using OLCI for Reciprocal Upgrades flying on 6.11?

Old Jun 10, 14, 5:43 pm
  #1  
Original Poster
 
Join Date: Dec 2009
Location: AUS/SFO
Programs: AA EXP, Marriott Plat, Fairmont Plat
Posts: 19
Experience using OLCI for Reciprocal Upgrades flying on 6.11?

I happen to be flying US tomorrow, and expert flyer is showing room in F.

Has anybody tried using OLCI today for flights departing tomorrow (6.11)?

The email said that the reciprocity kicks in on 6.11, so I'm keeping an eye on the clock and going to see what the website says at T-24.

(Apologies if this should have been under the main thread, but that seemed to be trending more philosophical, whereas this thread is meant to be more tactical.)
austinomnivore is offline  
Old Jun 10, 14, 7:37 pm
  #2  
 
Join Date: Jun 2014
Location: NYC METRO
Programs: AA EXP, Marriott Platinum Elite w/ Amb, UA Gold
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Tried doing the OLCI for an AA ticketed and operated flight as a DM Chairman that I have at 6am tomorrow morning out of LGA. No option given to upgrade. ExpertFlyer showing F7 A7 P7, so presumably there is availability. Called AA reservations, EXP desk picked up, agent didn't even know US DM members were eligible for upgrades, so no help there. I read her the e-mail that I got on Monday, and her read, for what it was worth, was the "starting June 11th" language in the e-mail referred to the ability to start being able request upgrades, and the actual flights to be upgraded on would operate June 12th and beyond.

She also said that as a DM Chairman, I could request to be on an airport waitlist when checking in if I didn't get the upgrade. So, she was basically clueless. Nonetheless, no option was given to upgrade when I tried.

Anyone else have any different luck?
ClassyFlyer is offline  
Old Jun 10, 14, 10:11 pm
  #3  
 
Join Date: Jun 2004
Location: Mesa, AZ
Programs: AA Ex Plat, Hilton Diamond, Marriott Silver
Posts: 638
I flew American PHX-DFW-OKC today and none of the GAs that I spoke to had any idea about the benefit. You would think they would at least have been briefed that the email was going out. I fly again Thursday so looking on how to upgrade for my AA flights.
Robertsonland is offline  
Old Jun 10, 14, 10:23 pm
  #4  
 
Join Date: May 2007
Location: CMH
Programs: AA Plat
Posts: 167
Same issue for a US flight tomorrow. No upgrade nor option to upgrade despite open seats in the front. US Airways phone rep had no clue about the change. I find it's generally helpful to inform staff about changes so they're not blinded by customers. ✈️💺
GreenTrees is offline  
Old Jun 11, 14, 5:35 am
  #5  
 
Join Date: Aug 2010
Programs: AA EXP, 2MM lifetime Platinum, Expedia +gold +++
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Originally Posted by ClassyFlyer View Post
Tried doing the OLCI for an AA ticketed and operated flight as a DM Chairman that I have at 6am tomorrow morning out of LGA. No option given to upgrade. ExpertFlyer showing F7 A7 P7, so presumably there is availability. Called AA reservations, EXP desk picked up, agent didn't even know US DM members were eligible for upgrades, so no help there. I read her the e-mail that I got on Monday, and her read, for what it was worth, was the "starting June 11th" language in the e-mail referred to the ability to start being able request upgrades, and the actual flights to be upgraded on would operate June 12th and beyond.

She also said that as a DM Chairman, I could request to be on an airport waitlist when checking in if I didn't get the upgrade. So, she was basically clueless. Nonetheless, no option was given to upgrade when I tried.

Anyone else have any different luck?
AA upgrades come out of X inventory which EF does not show.
FAA1996 is offline  
Old Jun 11, 14, 7:39 am
  #6  
 
Join Date: Jan 2014
Location: FRA
Programs: AA LT GLD
Posts: 860
I'm flying as AA PLT on US metal tomorrow, JAN-DCA-LGA. I checked in this morning for the first leg at exactly T-24, and was offered a $0 upgrade to F for the DCA-LGA leg.

I had trouble with the full US website (it tried to offer me F standby on the JAN segment, but that plane doesn't have F seats, and then the page crashed), so I switched to the iOS app and was able to confirm my F seat on the second segment.
BSBD is offline  
Old Jun 11, 14, 8:23 am
  #7  
 
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Gobalist, HH Silver, Caesars PLT
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Originally Posted by BSBD View Post
I'm flying as AA PLT on US metal tomorrow, JAN-DCA-LGA. I checked in this morning for the first leg at exactly T-24, and was offered a $0 upgrade to F for the DCA-LGA leg.

I had trouble with the full US website (it tried to offer me F standby on the JAN segment, but that plane doesn't have F seats, and then the page crashed), so I switched to the iOS app and was able to confirm my F seat on the second segment.
I think you are saying you checked in 24 hours for your JAN flight and was offered the upgrade for the connecting DCA-LGA leg departing > 24 hours out. Is that correct? If so, that's good to know.
aamilesslave is offline  
Old Jun 11, 14, 9:24 am
  #8  
 
Join Date: Jan 2014
Location: FRA
Programs: AA LT GLD
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Yes, that is correct.
BSBD is offline  
Old Jun 11, 14, 11:31 am
  #9  
 
Join Date: May 2007
Posts: 523
Have two flights tomorrow, ATL-CLT;CLT-MCO. Used online checkin via the mobile site using the iphone (the mobile site, not their app). I was offered to change my seat for $0. Here is snapshot

tonytifao is offline  
Old Jun 11, 14, 12:04 pm
  #10  
SST
 
Join Date: May 2000
Location: San Francisco, CA, USA
Posts: 1,938
No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.

Useless.

Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
SST is offline  
Old Jun 11, 14, 12:06 pm
  #11  
 
Join Date: Mar 2005
Location: CLT
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Originally Posted by SST View Post
No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.

Useless.

Wrote AA by email, more furious at US's clueless response than ever. So much for the marketing people and their grand Good News messages actually talking to the IT Department.
May not work but for poo and giggles, checkin and select a FC seat. See if that works. Upgrade at OLCI don't necessarily say choose you have an upgrade.
GTITAN is offline  
Old Jun 11, 14, 1:16 pm
  #12  
 
Join Date: Dec 2013
Location: Baton Rouge, LA
Programs: A3*G, US Silver, HH Gold, GHA Platinum
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Originally Posted by GTITAN View Post
May not work but for poo and giggles, checkin and select a FC seat. See if that works. Upgrade at OLCI don't necessarily say choose you have an upgrade.
^

This is how we do as USsilver. I'm curious to see if it works for AAs at OLCI.
bugrunner is offline  
Old Jun 11, 14, 1:37 pm
  #13  
 
Join Date: May 2007
Location: CMH
Programs: AA Plat
Posts: 167
Quick update... logged back on today, picked 'change seats' and it offered the upgrade option.

Originally Posted by GreenTrees View Post
Same issue for a US flight tomorrow. No upgrade nor option to upgrade despite open seats in the front. US Airways phone rep had no clue about the change. I find it's generally helpful to inform staff about changes so they're not blinded by customers. ✈️💺
GreenTrees is offline  
Old Jun 11, 14, 1:41 pm
  #14  
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Join Date: Dec 2009
Location: AUS/SFO
Programs: AA EXP, Marriott Plat, Fairmont Plat
Posts: 19
Update: F seats were available when I did OLCI yesterday, but not for free. I checked in anyway, may as well have my BP. Today I tried OLCI again, and low and behold, I can waitlist for F for my first flight, and get it for my second flight.

There are going to be a lot of growing pains with this merger (I'm still ticked about the loss of OW Explorer flights), but this is rather nice.
austinomnivore is offline  
Old Jun 11, 14, 3:19 pm
  #15  
 
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, UA Silver, Hilton Gold, Hertz 5*
Posts: 475
Originally Posted by SST View Post
No upgrade option for me, despite seven F seats shown as available. No option to be placed on a standby-for-upgrade list. Spent :45 on hold calling USAir who said "nothing can be done. It is all online or at the gate" (clueless), and now if I want an upgrade I guess I have to get to the airport early (their suggestion) for my 6am flight. Sure I will.

Useless.
US agents have been told to not do upgrades over the phone since there was (is still?) a gap between when an elite upgrade window opened and when the automated system gave out upgrades. People could and were using that gap to call in and jump themselves ahead of other elites that had better standing for the upgrade.

Still doesn't sound like a great experience though.
fordan is offline  

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