FlyerTalk Forums - View Single Post - first flight pnr cancelled

Jun 7, 2014, 7:01 am

#3

Air Rarotonga

Join Date: Mar 2009

Location: ZRH/SFO

Programs: A3*G - AZ CFP- HH DIA

Posts: 3,666

AV can only rebook you on other flights, if award seats are available...

Try to find a solution with TP, but that can be quite a problem as earlier reported (BMI awards)...

Depending how close to departure this cancellation happened, you might qualify for a compensation according EU Rule 261/2004. Also here, you need to place your claim at TP, as they caused the problem...

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