got interim relief from emirates against delayed baggage claim
This thread seems quite old but I thought to post on this as it would help some one in same situation as I was.
I travelled to my holiday destination from UK via Dubai and my baggage arrived 24 hours later then expected, I have sent an email to emirates after coming back to UK about trouble i had at foreign destination.
I got reply from emirates:
Please accept my apologies for the inconvenience you were put through...
It is Emirates policy to provide Interim Relief to those passengers whose baggage has been delayed during the course of their travel. Emirates provide payment of USD 50.00 per day, for Economy class passengers. Therefore, I am pleased to offer you the amount of US$ 100.00, towards your delayed baggage claim...
Please complete the attached Claim Settlement Form ..to arrange payment.