Originally Posted by
Richard1148
The phone number I used is 800-947-1444. You first get recorded info regarding your app, but later can connect to a live person. I wasn't calling for reconsideration, just to find out what was taking so long for their decision, so I can't offer any help on what to tell them.
Thanks Richard. FWIW...So I called (it's the number for Underwriting) as you suggested, hit option #1, which as you correctly explained eventually gave me the option to speak to a live person. Basically she just needed a bit of basic additional information from me, which she passed on to the credit dept. She informed me that I can call back in two days to find out whether I've been approved.