Originally Posted by
mgcsinc
I've never actually gotten the external-booked seat selector site to work. But YMMV.
Didn't work for me earlier this week for an AC flight that was rebooked onto AC by UA.
Originally Posted by
Starman
+1. Had the identical problem to solve this week, and phoning them is just an exercise in frustration. I tried multiple times, day and night, weekday and weekend, and was always quoted phone hold times of more than one hour.
I've never seen fewer then a 45-minute wait during any sort of normal hours - though I have gotten through pretty quick in the middle of the night. I've also used Skype to call one of their other country numbers - Switzerland and Germany earlier this week picked up immediately and could take care of my requests.