Originally Posted by
banzani
Sure enough I end up in a smoking room which smells of smoke badly. so it seems to be a case of high stress/occupancy period and lack of process and coordination. It's late now but I let them know I am not happy and want to move tomorrow. Not a good first impression, will see what happens.
Happened to me as well. Got a smoking room even though I booked a non-smoking room. It seems they're still having the same problem.