My thoughts on this thread?

Kudos to the GM of the Radisson Spitsbergen, for supporting his staff in the face of what appers to be an overbearing arse, who would be at home in the DYKWIA thread . The OPs description of the waiter, and desire to have him sacked, in the email speaks volumes.

Disappointed but not surprised at the craven atitude of the Radission Scandinavia.

Lots ofbig talk about legal proceeding is the US for damages. Then apparently being satisfied with a letter and a 2 night voucher.

Most entertaining thread for ages. :-)