Originally Posted by freetravelguys

I redeemed a certificate for a free domestic award and that code was delivered immediately via email, so as soon as the award space became available I redeemed, got the certificate and called to book. I know the domestic upgrade is a paper certificate that arrives in the mail, but I assume that a domestic first class redemption code is available immediately via email just like my coach was. Can anyone else confirm? If not sure I would just call BE to confirm.