Originally Posted by
txny
Just off a ORD-YVR-ORD roundtrip up front (paid). PDB offered on both flights, no nuts loaded for the return flight. Options on both flights were a mushroom soup with either a salad w/ shrimp or chicken wrap (could post photos of the wrap and soup combo, but it's already well documented here and I'd rather not look at it again). Have had this on several other flights this year, so not entirely new. Nevertheless, have to ask the question - is United serious with this?
Well, you willingly bought a paid F ticket knowing the garbage they serve.
As long as you and others keep doing that, what incentive is there for them to improve?