Phantom *A award availability on ANA award tool?
I was looking at an Europe-US booking on Austrian Airlines, and it showed availability consistently on united.com , aeroplan.com and on ANA mileage tool.
VIE-IAD 6/28/14 OS93
But when I tried to book it on united.com it errors out with no availability. I called into mileage plus cust. service, and the rep said there's no availability.
I can't unfortunately go farther to book on Aeroplan or ANA because I don't have the miles.
From what I read, ANA tool is realtime availability for *A award seats, and it should be very reliable?? Is it possible to have ANA tool show phantom availability?
Anything I can do to get the booking done?