Originally Posted by
coltonatx
I called customer relations in Dallas. And the speech I was given referred to SW seeing this as a pilot program & the send random invites to groups of customers. My invite would probably be prioritized because of my existing status with global entry, but I would have to wait until I received an email.
You need to call back. While the pre-check invitation by WN might be a pilot program, GE is not. What you're depending on WN to do is to submit your KTN to the TSA.
As another poster stated, make sure the name used for your GE application exactly matches your name in the flight details, etc. Make the birth dates match as well.