Originally Posted by
texashoser
This is not true. My wife was not invited to Sothwest's opt-in program but has a KTN via the $85 TSA pre-check program. She gets pre-check qualified on all her WN flights. Of course, she is pre-check, not GE.
I would call the 214 Dallas customer care folks and make sure your account is properly updated to include your GE info and to ask if they have had had any problems with submitting GE info to TSA.
I called customer relations in Dallas. And the speech I was given referred to SW seeing this as a pilot program & the send random invites to groups of customers. My invite would probably be prioritized because of my existing status with global entry, but I would have to wait until I received an email.