Originally Posted by
tommy99
Has anyone who had trouble getting the 15,000 Marriott points via the Chase credit card supplementary user bonus received them yet?
I seem to have been playing a "he said, she said" game between Marriott rewards and Chase. Both say they have sent messages to each other and they "are on it." But they still haven't posted and both said once it is figured out they will post. I guess I will see once the upcoming cycle ends if anything happens but I have a bad feeling about it.
Anyone with success have any advice how to deal with these two companies?
Originally Posted by
Finkface
Nope, still waiting for mine and Mr. Fink's too, depsite both Chase and Marriott say they are 'on it' and it would 'for sure post by the end of this (2weeks ago) week'. I have given up and am just waiting for the May statement to post before I start the next round of phone calls. I had wanted to use them for a stay May 1st so I lost that opportunity
And just to follow up one more time, still no points posted after this months' closing. Another round of calls to Chase and to Marriott again this morning with the same result. Yes we are eligible for the points, yes we were on the list Chase sent over, yes Marriott got it but no, the points didn't post and we can't figure out why. And again, we will have this taken care of by the end of the week. Yeah, sure, that's what they have told me the last 4 calls. I am giving up and am going to cancel the Chase card. 15,000 lousy Marriott points per person isn't worth the more than 2 hours (with more undoubtedly to come) on the phone trying to sort this out. Big
to both Chase and Marriott.