FlyerTalk Forums - View Single Post - Incorrect Response from a Marco Polo agent
Old May 20, 2014 | 7:50 am
  #15  
HKGglobaltrotter
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Originally Posted by percysmith
Here's another - Tsuen Wan:

Me: "Check availability for 20/6 and 21/6 HKG-LHR Y-->PE and PE-->J"
Tsuen Wan agent: "PE all full, J all full"
Me: "Are you checking upgrade avaiability or full redemption availability?"
Tsuen Wan agent: "Full redemption. No seperate inventory for upgrade."
This is true (or at least I have been told a few times by different agents on the Cantonese line). Full redemption or upgrade, they do not have separate inventory. It's first-come-first-serve basis.
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