Originally Posted by
blueeagle3
How is the NEW Hard Rock Cafe Rewards Program?
MHO is it blows. I visit a few times a year buying merchandise and the occasional meal and yet never seem to ever come close to the minimum amount of points for an award. They've made it harder as all points earned expire after one year plus they can close your account after one year of inactivity.
Overall IMHO it's not as good as the former program and may just quit collecting altogether. I recently returned from BCN and didn't have my rewards number on me when I made my purchase but tried to credit it after the fact online and encountered massive issues. I sent an email and they credited my account but admonished me to always present my Rewards number at time of purchase. I liked the old plastic card but all I have now is the paper card I printed out online after the program change and don't always carry it with me when I'm sightseeing around a city.