I will say that the hotel is properly maintained. However, if you do stay there, I do recommend that you get one of the suites since the pricing is not in the least prohibitive. It is centrally located for sightseeing and to the better shops in Genoa. There is a Max Mara store next door where my wife was a frequent visitor to during our stay at The Bristol Palace. Just be prepared for no spa or gym, no real restaurant, just a lounge off the bar and a separate breakfast room, no porter to help with your bags and spotty Wi-Fi service.