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Old May 7, 2014 | 9:26 pm
  #38  
Paruk
 
Join Date: May 2014
Posts: 2
Question Laptop lost on EK

I flew last night from Hong Kong to Dubai on Business Class. Forgot my laptop in the overhead. I am a Platinum Member on Emirates. Flight arrived 11pm now 7am and I have no information. All I have been told at the First Class lounge reception is that lost and found have no information. Very difficult situation in that no proper procedure. Cannot tell me whether the aircraft cleaned yet or not. Aircraft on the ground or turned around already. Cannot tell me if anybody been on board to check. I mean surely an Airline this size is capable of providing more information. If anybody has had similar experience or has contact details I can use please advise. Thank you
Follow up
After waiting all night i flew out today...arrived my home called lost and found....still no information what so ever. The least i expected was to be handed a lost items form to provide details of the item and my information INCASE my Laptop was found. ??????
Good News
Emirates Airline just informed me that they found my Laptop.....Yippeee... thank you guys for sharing all your info...I called ,emailed and filled the forms advised by this forum....persistance PAYS....Thank you Well done Emirates.

Last edited by Paruk; May 8, 2014 at 3:09 pm Reason: Follow up
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