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Old Apr 30, 2014 | 7:48 pm
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FindAWay
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Originally Posted by texashoser
Perhaps that language has been removed?
The language remains in the current COC. Here is my quote from this thread in 2012:

Originally Posted by FindAWay
The following is from Section 4.c.(4) of Southwest Airlines Co. Contract of Carriage -- Passenger Seventh Revised Effective October 13, 2011 [warning - the link is a .pdf] (emphasis is mine):

"Delays or Involuntary Cancellations. If a Passenger's scheduled transportation is cancelled, terminated, or delayed before the Passenger has reached his final destination as a result of a flight cancellation, Carrier-caused missed connection, flight delay, or omission of a scheduled stop, Carrier will either transport the Passenger at no additional charge on another of Carrier's flights, refund the fare or the unused transportation, or provide a credit for such amount toward the purchase of future travel."

Although the likely intent of this provision relates to taking a later flight, perhaps any delay should be sufficient to convince a GA to accommodate a standby request based on this provision.
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