Originally Posted by
HatAndJacket
wouldn't that be a fun situation... person A is informed they get the upgrade and takes their seat in F. person B complains and the GA informs person A that they must go back to Y so person B can have that seat...if it were to happen... extremely awkward situation
if they did their jobs the right way then they wouldn't have to deal with this "fun situation" at all.
i had it happen to me at ABQ one time -- GA calls me up to give me the upgrade, prints out the boarding pass and realizes that it doesn't have my name on it but someone else's. not as awkward as it going on within the tube, but same concept, and i lived through it and really didn't upset me that much. GA profusely apologized and asked the FAs to give me free drinks in coach (this was pre-3/3). with the huge snowstorm blowing into IAD, i would have taken a seat in the cargo hold to avoid being stuck in ABQ.