FlyerTalk Forums - View Single Post - FA given upgrade over CPU?
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Old Apr 20, 2014 | 4:25 pm
  #34  
mduell
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Originally Posted by JBord
But it seems there should be some type of policy around when the F upsells stop, and CPU's at the gate are cleared. Perhaps at 45 minutes prior to the posted takeoff time? That would at least coincide with the bag check cutoff at most or all airports.
I'd prefer they not clear the last seat (or several) until boarding is complete, if those seats are booked but not checked in, until they fix some issues with their PSS. Since 3/3 I've had a couple boardings where I was told I was not checked in when I scanned my BP at the gate and I wouldn't want to introduce another way to lose confirmed upgrades over IT glitches.
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