Originally Posted by
ChrisNZ
I wish to upgrade my last sector of travel (MEL-AKL) using miles, however I have been told by the EK ticketing desk at FRA that this is not possible, because the two sectors of EK406 have been booked "combined".
I don't think this should be an issue at all. You can do it yourself using manage your booking - login using your last name and PNR for the ticket. THen use the "Upgrade with miles" option - if there are upgrades available on the MEL-AKL sector and you have enough miles, you'll be able to process the upgrade yourself.