Originally Posted by
millere2
Yes, the rep has to manually remove the fee I am guessing is what you are saying. I have called to cancel Chase cards several times and the one time the AF did not get refunded and I got the bill for just the AF even though I closed the account. I called back and the rep took care of it.
I think when you call and cancel after the AF has posted you just want to make sure to tell the rep to refund the AF, because they "might forget".
On a side note, both times I cancelled Rapid Reward cards the anniversary points had already posted to my account and they were not taken back when I cancelled the cards.
Good info. I've found chase reps not to be very cooperative when cancelling accounts in the past.