Help needed to delete 6000 swa points
#1
Original Poster
Join Date: Mar 2005
Location: SJC,SFO,OAK
Programs: WN,UA,AA,
Posts: 521
Help needed to delete 6000 swa points
I have rapid awards aka swa credit card since last year but I don't intend to renew for $99 fee although I want my swa points on spending on that card for last billing cycle to be credited into my swa account. If I cancel before billing date, I will lose my earned points and hence I have to wait.
However, when I checked my swa account today, it shown the all points including 6000 renewal points are posted.
Considering I would cancel this credit card but I don't know if Chase will automatically reverse the points or I need to do extra to ensure the points get
reversed?
However, when I checked my swa account today, it shown the all points including 6000 renewal points are posted.
Considering I would cancel this credit card but I don't know if Chase will automatically reverse the points or I need to do extra to ensure the points get
reversed?
#2
Join Date: Mar 2011
Posts: 1,832
I have rapid awards aka swa credit card since last year but I don't intend to renew for $99 fee although I want my swa points on spending on that card for last billing cycle to be credited into my swa account. If I cancel before billing date, I will lose my earned points and hence I have to wait.
However, when I checked my swa account today, it shown the all points including 6000 renewal points are posted.
Considering I would cancel this credit card but I don't know if Chase will automatically reverse the points or I need to do extra to ensure the points get
reversed?
However, when I checked my swa account today, it shown the all points including 6000 renewal points are posted.
Considering I would cancel this credit card but I don't know if Chase will automatically reverse the points or I need to do extra to ensure the points get
reversed?
#4
Join Date: Mar 2011
Posts: 1,832
It's entirely up to the rep to remove the fee after the points have already posted. I'm sure some folks have successfully done this, but it'd be nice to get some opinions from those who have.
#5
Join Date: Aug 2001
Location: DFW/HOU/DAL
Posts: 611
i have done this many times and have never met a rep that takes back the points and/or not remove the fee.
#6
Join Date: Oct 2013
Location: Arizona
Programs: Hyatt Diamond, Southwest CP, SPG Gold, Hilton Gold, Club Carlson Gold
Posts: 93
I spoke to CS three days ago regarding this exact thing. He said all chase cards have a 60 day grace period where you can cancel and the annual fee will be refunded in full. After 60 days you're SOL. My points had posted 3 weeks earlier, I cancelled 15 days after the fee hit. He removed the $99 and made no mention of the points.
#7
Join Date: Oct 2010
Location: IND
Programs: SPG Plat, WN CP, Many Others
Posts: 538
I think when you call and cancel after the AF has posted you just want to make sure to tell the rep to refund the AF, because they "might forget".
On a side note, both times I cancelled Rapid Reward cards the anniversary points had already posted to my account and they were not taken back when I cancelled the cards.
#8
Join Date: Mar 2011
Posts: 1,832
Yes, the rep has to manually remove the fee I am guessing is what you are saying. I have called to cancel Chase cards several times and the one time the AF did not get refunded and I got the bill for just the AF even though I closed the account. I called back and the rep took care of it.
I think when you call and cancel after the AF has posted you just want to make sure to tell the rep to refund the AF, because they "might forget".
On a side note, both times I cancelled Rapid Reward cards the anniversary points had already posted to my account and they were not taken back when I cancelled the cards.
I think when you call and cancel after the AF has posted you just want to make sure to tell the rep to refund the AF, because they "might forget".
On a side note, both times I cancelled Rapid Reward cards the anniversary points had already posted to my account and they were not taken back when I cancelled the cards.
#11
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,587
I have deleted several food fighting messages, retaining the purely factual ones.
FWIW I was once under the impression that the bonus points were for the upcoming year, but FT members showed me otherwise.
FWIW I was once under the impression that the bonus points were for the upcoming year, but FT members showed me otherwise.