FlyerTalk Forums - View Single Post - Help needed to delete 6000 swa points
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Old Apr 18, 2014, 7:52 am
  #7  
millere2
 
Join Date: Oct 2010
Location: IND
Programs: SPG Plat, WN CP, Many Others
Posts: 538
Originally Posted by texashoser
It's entirely up to the rep to remove the fee after the points have already posted. I'm sure some folks have successfully done this, but it'd be nice to get some opinions from those who have.
Yes, the rep has to manually remove the fee I am guessing is what you are saying. I have called to cancel Chase cards several times and the one time the AF did not get refunded and I got the bill for just the AF even though I closed the account. I called back and the rep took care of it.

I think when you call and cancel after the AF has posted you just want to make sure to tell the rep to refund the AF, because they "might forget".

On a side note, both times I cancelled Rapid Reward cards the anniversary points had already posted to my account and they were not taken back when I cancelled the cards.
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