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Thread: AA Citi card miles not transferred to AAdvantage accounts [Consolidated]
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Old Apr 17, 2014 | 5:05 pm
  #234  
caGALINDO
Formerly known as cagalindo
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Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
After 6 SMs with useless replies:

Our records show 100,000 miles were expedited to American Airlines AAdvantage account number XXX on 4/15/14. Please allow 3-4 business days for the miles to post with American Airlines.

Edit: miles showing up on AA now

Good luck out there, keep on truckin.

Code:
Dear sir/madam:

If you may at your convenience, please RE-report my miles for Executive Mastercard account ending in XXXX to American Airlines. American Airlines did NOT receive the miles reported on XX/XX/XX.

Here is the last response I have received from American Airlines requesting Citi to RE-report the miles.

---- Subject: Re: Mileage Credit ----
Dear Mr. XX, Its our pleasure to assist our valued AAdvantage members. Thanks for contacting us here at AAdvantageŽ Customer Service. We currently show all active Citibank cards mentioned are appearing in your membership profile.

Please contact Citi and request for them to re-report your miles to us for Executive Mastercard account ending in XXXX so that we may expedite these posting to your account.

Thank you for giving me the opportunity to respond. We look forward to serving you in the future. Regards, Chloe B. AAdvantage Customer Service American Airlines

Thank you very much I appreciate it.
Last edited by caGALINDO; Apr 17, 2014 at 6:45 pm
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