FlyerTalk Forums - View Single Post - Expedia.com Problems: My Itineraries Disappearing
Old Apr 17, 2014 | 12:05 pm
  #8  
missjane126
 
Join Date: Apr 2014
Posts: 1
Missing Itinernary!

Originally Posted by GUWonder
Apparently some of the saved itineraries under "My Itineraries" on Expedia.com are disappearing or being deleted without the customers prompting for such.

Worse yet, some of those itineraries are for tickets that have been partially used or were unused but still valuable/changeable. So now the resolution to this mess may involve reconciling credit card bills with what is reflected on Expedia.com. Not fun.

I recommend that those of you who use Expedia.com always print out your itineraries and not rely upon Expedia.com's "My Itineraries" as being 100% reliable.
Hi, I have been trying to find my Itinerary on Expedia and it will not come up either. I Emailed Expedia and they told me to do what I have been doing!!! No luck! They did send me a copy of my Itinerary of which I did make a copy on the initial booking of my flights. I then called them and explained my problem. They proceeded to tell my my flight times had changed and number of stops had changed. I had no notification at all from them via Email. At the moment they are rescheduling my flights at no extra cost. I cannot even find any History of other bookings I have made over the past few years.

I am annoyed and hoped their service would be better than that!
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