Originally Posted by
prasha11
My first load was March 21st, I tried to load today (21+ days) I get the error message. Seems it is not calendar month, nor 21days (someone had mentioned) but rolling 30 days.
I think, but I am not certain, that the monthly cycle depends on when you activated your card. For example, if you received your card from a local HRB office on the 7th and activated the card for use on the 7th this would make your monthly cycle on the 8th of each month. If I received and activated my card on the 22nd, then my account would cycle every month on the 23rd.