Originally Posted by
SK AAR
The OP most likely didn't book a room for 2+2. The room was booked for 2 but the OP checked-in 4 persons. No wonder 4 persons (adults) in the lounge from one room was denied. The OP should have booked 2 rooms.
Possible, although it sounded as if it was 2+2 to me. Yet they have rooms with two queen beds. That would mean 4 persons in the US, at least. Of course, different cities/countries have different occupancy rules.