FlyerTalk Forums - View Single Post - Online seat selection gone??
View Single Post
Old Apr 6, 2014 | 1:40 pm
  #130  
Laajo
 
Join Date: Aug 2011
Location: HEL, Finland
Programs: AY Emerald
Posts: 188
Originally Posted by YClass
Just booked an AY flight online and was surprised to see a request for £25 for seat reservations. The first flight mentioned nothing and sent me to payment page, the second flight it showed while I was selecting the seat that there is a charge.

Anyway, safe to say I didn't expect this and assumed that AY now had seat charge for all incl. OWE. Reading here it seems this is not the case (I am glad) but an online glitch. I presume the only solution is phone the AY sx line to get them to assign my seats of choice free of charge?
It seems to be a problem for BA Emer. since I selected the seat without any problems this week. Call CS and ask them to fix the bug.
Laajo is offline