Originally Posted by
ncSam
I have National Executive status and will be renting from HNL soon. No matter what car class I select, my level of service is "Emerald Booth." Is this right? I thought it normally showed "Executive Selection."
HNL doesn't have a real EA/ES. Everyone at least has to get keys and car assigned at the booth since it's an open lot shared with other rental companies. There is a small ES "aisle" though for those eligible for ES.