Originally Posted by Sterndogg

Last week A320 BOS-IAH equipped...system was totally down entire flight and unusable. Later in the week IAH-BOS...$9.99 and could barely send small emails or timed out for the entire flight. Granted full flight so bandwidth was probably slim to nil but still a joke when UA is sending out marketing emails reminding you that the plane has wifi. Offered 5K miles for the troubles.