FlyerTalk Forums - View Single Post - Fare reduction after purchase - how to process?
Old Mar 25, 2014 | 9:20 pm
  #3  
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Join Date: May 2009
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You must call in to cancel if you have the Virgin Premium Visa with cancellation fee waiver. I've always had to tell the agent I have the benefit as well. It seems like the system is not automatic yet.
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