Can we start a master thread for complaints that "(Insert hotel company or OTA) is a scam"? These statements of outrage are not "hotel deals."
A quick search of Flyertalk shows that people who did not have their claims honored have called the following companies' BRG programs scams:
Hotels.com
Orbitz
SPG
Club Carlson
Hilton
Choice
Wyndham
Hyatt
IHG
Accor Le Club