FlyerTalk Forums - View Single Post - what does "customers eligible for upgrade" mean?
Old Mar 24, 2014 | 10:53 am
  #15  
tomj888
 
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 733
too funny

In the old UA, it meant you had a decent chance of getting upgraded. In the new UA as a 1K, it means, be prepared to sit where you originally picked a seat.
Free complimentary upgrades don't happen anymore. UA wants the traveler to use any and all upgrade instruments to move up in class; from miles to RPU's to GPU's. While I can understand this, I certainly do miss the old UA where status meant something.
For the new UA, the only thing that matters to them is $$$$$$$.
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