FlyerTalk Forums - View Single Post - what does "customers eligible for upgrade" mean?
Old Mar 23, 2014 | 10:28 pm
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Originally Posted by iflyuaaa
I have a flight today and when I check in on the mobile ap I can pick a seat in business and it takes me to the buy up page. It says currently 8 seats avail for upgrade and 25 customers eligible for an upgrade. What does eligible mean?

I assume not wait listed. Because it's r8 and nobody listed on wait list. And since it's not CPU eligible cuz international. I'm trying to figure out what eligible means...
By selecting a seat in F, you are basically asking UA to upgrade you, for which they will charge you. The 25 you see may be a combination of employees and paying customers requesting upgrades with miles/$ or upgrade instruments.

Your post is a little confusing. Where are you getting the 25 from? Can you provide snapshots of the various pages you're pulling info from?

Last edited by IAH-OIL-TRASH; Mar 23, 2014 at 10:33 pm
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