Originally Posted by
BearX220
Yeah, if the discount they offer is off full fare, chances are it's no deal at all. This is one of those few situations where a good old-school TA can be of help.
All depends what you need. If you need flexibility, 5% of a flexible fare is a great deal. If you do not need flexibility, booking it at all is a waste.
The key to the "bid" from UA is to look at every aspect of the deal and determine whether it meets your needs. For 10 people, a single change on an international itinerary would generally yield a penalty of $3,000, even before changes in fare are considered.
Bear in mind that everything is a negotiation. If you get a bid you don't like, call back. See what else can be done. UA agents are pretty limited in their authority, but maybe there is something you need that they can do.