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Old Mar 20, 2014 | 4:58 pm
  #6  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
I wouldn't make more of this than it is. Hilton has pretty standard compensation for this stuff and that's what OP is going to get. It will likely be points/certificate for something approaching one night of the stay ("If you had informed us immediately, we would, of course have moved you to another room....")

Hilton is extraordinarily unlikely to pay consequential damages and the like because that gets into a liability area where liability risk exceeds reputational risk.

OP says $670 for 5 nights, so I'm thinking that OP sees something with an internal value of approx. $135.
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