Originally Posted by
aixporter
The problem with Agoda is that they insist hotels to accept their "agoda voucher". What happens is that when you book with Agoda, you pay Agoda. When you check-in, the hotel is supposed to bill Agoda.
Needless to say, this system doesn't work nicely. I've been refused check-in over 3 times in various cities.
Agoda does have competitive rates, however ;/
You reminded me of a DYKWWA (do you know who WE are?) check-in experience with the Mandarin Oriental in Manila. Most of the time when I've used Agoda, the check-in agent doesn't need to have the actual print-out of the confirmation page; a screenshot suffices. However, those trogs told me to go find an internet cafe to print out a copy, "for our records." I insisted that they let me use the lobby internet, to which one woman begrudgingly gave me a 5-minute internet code to email them the confirmation so that they could print it.
Then again, that's not Agoda's fault either.