FlyerTalk Forums - View Single Post - Bed Bug Thread 2014 and beyond
View Single Post
Old Mar 15, 2014 | 9:48 pm
  #1  
Roadtoy
 
Join Date: Mar 2014
Posts: 2
Bed Bug Thread 2014 and beyond

I was looking for some thoughts from the membership. I've been traveling for the last three years and during that time had never come across bed bugs nor did I even much about them. Perhaps naive, but I always thought Hilton properties were better maintained.

I recently had a 5 night stay at a Hilton property (Hampton inn) and awoke on the second day with a few bites. At the time I thought perhaps it was a rash as they were on my hands.

On the third day I had then all over me, perhaps 50 - 60 dif sets. That night, using my phone, I checked out the mattress and box spring and didn't see anything, so I chalked up the swelling and itching to an allergy.

When I returned home Friday night, showered went to sleep and the following morning went immediately to the walk-in clinic where they told me all the marks were from Scabies. Freaked out by that, i did some investigation online, and went out and picked up 5 tubes of prometharin to begin treatment on me and the entire family. They weren't happy knowing why they were doing the treatment.

I also began washing every article of clothing I had in an attempt to kill the mites. Monday morning, I managed to get into see my reg doctor who looked it over and said the patterns resembled that of bed bug bites and not of Scabies. Although relieved, the research I was doing was stating that bed bugs can go up to six months without eating, meaning they would be much more difficult to remove if they made it back to my house.

I called the hotel and left a message for the manager. She returned the call and left me a message indicating that she was going to check out the room and would give me an update the following day.

The following day she returned the call and confirmed they found bed bugs hidden behind the bed headboard. She was very apologetic about the incident, and seemed pretty genuine. She said they bagged the mattress and box spring and tossed them out. New ones were ordered. She mentioned she was going to be getting exterminators in to treat the room and the ones adjacent. All of which was wonderful to see. She seemed concerned about what happened and wanted to make sure it was under control before it got out of hand.

That said, she mentioned that she wanted to provide me with some form of compensation for the incident.

What would be reasonable compensation in this sort of case ? It's not her fault I was initially mis-diagnosed with scabies, but at the same time had it not been for the bug bites, I wouldn't have had to deal with a crazy weekend.

Out of pocket costs are around the $300-$350 excluding hotel stay which would be another $670. That excludes the

What sort of compensation would be reasonable to request in this sort of situation where I've had out of pocket expenses exceeding the hotel stay, not to mention the disruption this has had one the entire family ?

My preference would be to get compensated points instead of having them refund the nights.

Thank you
Roadtoy is offline