FlyerTalk Forums - View Single Post - Paypower Prepaid Debit Card
View Single Post
Old Mar 15, 2014 | 3:07 pm
  #148  
asubrapp
 
Join Date: Mar 2011
Location: Arizona
Posts: 49
Originally Posted by jasonvr
New wrinkle on these cards. Purchased 2 of these on 3/7. Went to go load them today and kept getting alternate tender required. Called in and it is showing my balance at 494.05. Turns out that they already took out a monthly maintenance fee of 5.95 on 3/14. Talked to CSR and had a ticket submitted to get the fees back since they confirmed the fee wouldn't be charged until 30 days after purchase.

I asked the CSR if it was a glitch or if the rules had changed. Her answer - it was an automated system deduction So I politely said that that didn't answer my question of whether the rules had changed or if it was a glitch. She then said it was a glitch. Told it would be 1-2 business days to get the fees back. Required all sorts of info though (name, zip code, email address, phone number, city) They said I won't receive an email about the fees being refunded (so why do they need my email) and that I just need to keep checking the balance over the phone

So, if anyone has some Paypower cards in their possession that they haven't unloaded yet, might want to check on the balance before heading out to use them.
When I'm able to get my hands on these, I unload them right away if possible and no more than 1 or 2 days. Haven't had the fee charged on any of them yet.
asubrapp is offline