Originally Posted by
wobbly wings
New to BRG. I've tried a BRG on a flexible reservation to test the waters. Claim denied as the compared rate was a prepaid. The thing is that even the prepaid rate on ihg was more expensive than the prepaid lower rate. They ignore this. I am reluctant to make a firm booking as the hotel is not my first choice.
Is there any way around this? Do you guys manage to get competitive prices on refundable reservations on the hotel comparison sites?
You can only compare a best flex against a prepaid OTA when the best flex rate is the lowest bookable on IHG (prepaid advance rate not available usually within the 7 days of check in).