Originally Posted by
DYKWIA
It's more the tone than the content that I was referring to. All he had to do was state EKs perception of the rules, and finish with "I wish to advise you that this is our final position on the matter".
I have difficulty seeing any tone other than a impartial recitation of EK's view on the matter together with acknowledging that the person has taken it to the local NEB and that it will use the same response there
Seems to be a pretty neutral letter that addresses the issues from EK's point of view