Originally Posted by
jbalmuth
Re disgraceful ---- isn't it odd for an Senior Manager intent on browbeating a customer to accept their point of view in regard to a airline mathematical computation to be confounding miles and kilometers? Are all of Emirate's customer relations personnel such amateurs, or does "Senior Manager" really mean "recent inexperienced hire"?
Depends on how many times the airline has been asked basically the same question. It isn't Emirates's 1st response to the passenger