Originally Posted by
transportprof
I wonder whether the delay in baggage delivery has anything to do with United's decision to lay off all of its customer service ground staff at YYZ,YYC, and YVR? It might be hard to keep up operations under the circumstances, especially when weather and delays intervene. It's just not likely that some employees will go above and beyond when their jobs are about to be terminated.
Very possibly. I fly in and out of YYZ multiple times a month and since the announcement I've personally experienced the following:
1) Took 30 minutes for someone to arrive and marshal the plane to the gate after arrival
2) Took over 90 minutes to unload/deliver luggage to baggage claim
Both of these events took place during the morning or afternoon time frames. When I arrive in the dead of the night I'm a little more lenient about the times.