FlyerTalk Forums - View Single Post - Room Preference Profile Issue

Mar 12, 2014 | 7:05 am

#6

Mr. Vker

Join Date: Feb 2006

Location: Cockeysville, MD

Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat

Posts: 9,501

Quote:

Originally Posted by jopalenc

This is caused by a recent change to the booking page. Was hit with it a few weeks ago when the booking was submitted as King/2 Doubles instead of King -> Guaranteed as before.

When you make your reservation you need to drop down the "Room & Accessibility Preferences" and choose 1 King. This will result in a King Guaranteed for this reservation.

-Jeremy

Thanks! This all came up on a recent one night bus. stay. Gave me two beds instead of one. No big deal. I checked reservation and saw no bed type guaranteed. My issue-not property's.