After providing your AA number to the automated system, keep hitting the "0" key until you are transferred to an agent. I had to do that this morning.
Originally Posted by
TowerOrchard
I am having the issue of my AA points not posting from the Citi Executive card. I called the 800 number listed in the sticky but I cannot get a human being on the phone. I opened an AAdvantage account before I applied for this card, and when I say my number, it is not recognized. Any suggestions on what I should do?